PRIVACY POLICY TWO MAC PTY. LTD. ACN 009 857 452
Protecting your privacy
Two Mac Pty. Ltd. is a management company providing services to entities involved in the provision of golfing products and services. These entities include related bodies incorporated under the Corporations Act 2001 and their employees, directors, suppliers and agents. In accordance with the Australian Privacy Act 1988, we comply with the National Privacy Principles set out in the Act. This policy outlines how we manage privacy protection of your personal information.
What personal information do we collect and why do we need it?
To enable us to support your interest in golf we need to collect your name, address, other contact information and details of your golfing interest and product preferences. We use this information to provide you with information regarding the brands we represent in golfing products and services, to keep you updated on new products, to let you know about special offers and to arrange delivery to you of golfing products and services that you have requested.
We will also use this information to send you details of other golfing products and services that may be of interest to you. At any time, if you no longer wish to receive this additional marketing material let us know, and we will remove your details from our marketing database.
How do we collect the personal information?
We generally collect the information from you directly for example by telephone, through our website or when you complete an application to be a member of programs that we conduct. Sometimes we may receive the information from the distributors of our products and services or from you by letter. We may also be asked by your relatives or friends to send you information on our products and services.
Wherever practicable, we will ask you for the information directly. However, we may need to contact others to confirm contact details or to sort out a delivery problem or a complaint about our service to you. If you are under the age of 18, we may need to ask your parents, guardian or guarantor for further information about you to be able to confirm your request and/or contact details.
Who will see or have access to your personal information?
Unless we are required to provide your personal information to others by law, by court order or to investigate suspected fraud or other unlawful activity, your information will only be seen or used by persons working in or for Two Mac Pty. Ltd. and related bodies and the suppliers and distributors of our products and services. If you live outside Australia, we will need to provide your information to suppliers and distributors located overseas for the purposes of ensuring that you receive the golfing products and services that you request.
To ensure that we are able to meet your needs, we may need to provide an associated company with access to your personal information.
Our information systems and files are kept secured from unauthorised access and our staff and contracted service providers have been informed of the importance we place on protecting your privacy and their role in helping us to do so.
What if I want to check what personal information you hold about me?
Subject to any legal restrictions we would be happy to advise you what personal information we hold about you if you request this. If your request is particularly complex or requires detailed searching of our records, there may be a cost to you in order for us to provide this information. Such costs will be communicated to you seeking your approval before we proceed further.
If you believe there are errors in our records about you, please let us know and we will be happy to investigate and correct any inaccuracies.
Further information
If you would like further information on our privacy policy or if you have any concerns over the protection of the information you have given to us or that we have collected from others, please contact us at 19 Radley Street Virginia QLD 4014; privacy@twomac.com.au; or (07) 3265 3114.
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